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The error is present when the Outgoing SMTP server email settings (hostname, username and password) aren’t properly configured on your device.

If you are a XonHost customer you can find your email settings in cPanel, under -> Email Accounts -> More -> Configure Email Client.

Next, you will need to access your iPhone and navigate to:

  • Settings -> Mail.
  • Go to Account -> Outgoing Mail Server and select SMTP.
  • Select your Primary Server.
  • Fill the Outgoing server Host name, your email address (e.g. [email protected]) as Username and place the email password accordingly.
  • Tap Done to save your changes.

Note: In case you don’t know your email password you can change it from your cPanel -> Email Accounts -> Change Password.

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Hasan Ali

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