How to post a support ticket?

How to post a support ticket?

XonHost’s User Area has a simple and intuitive design intended to help customers in diagnosing and solving their problems. When needed, a ticket can be posted following these steps: Log in to your User Area. Click on the Support tab. Here, you will be able to … Continued
Do You Host Adult Content?

Do You Host Adult Content?

According to our Acceptable Use Policy, hosting any adult content is prohibited on our servers. You can find our full Acceptable Use Policy here.
How Can I File a Complaint?

How Can I File a Complaint?

Providing high quality customer service  is a top priority at XonHost . If you are unsatisfied with the assistance you have received  at any point, we encourage you to escalate your request to a support supervisor or to report your … Continued
How to clear your Internet browser’s cookies?

How to clear your Internet browser’s cookies?

Browser cookies represent small text files, saved on your computer with information gathered from the websites you have visited. If you make changes to your website you may not be able to see them until you clear your browser’s cache … Continued
How to find a web designer

How to find a web designer

Finding a good web designer for your needs can be a challenging task. Professional web designers that have created some popular websites can charge you thousands of dollars for a few simple pages. On the other hand, designers that work … Continued
How to find a web developer

How to find a web developer

There are a few things that you should be aware of when you hire a developer for your web site. 1. If you want to start building a new website from scratch, you should decide in which programming language it … Continued
Phone Support

Phone Support

XonHost offers 24/7 phone support at our toll free number (+880) 963-911-8191 Customers can easily reach our team for help with Sales, Billing and Technical inquiries. In case the technical issue requires further investigation it will be escalated to our advanced technical support team, and … Continued
How to perform ping checks in Windows, Linux and Mac OS?

How to perform ping checks in Windows, Linux and Mac OS?

Here are instructions on how to perform a ping check on different operating systems: Windows: Open Start menu -> Click Run -> Type cmd and press Enter In the command prompt type ping domain.com and press Enter This will provide ping results from your computer to domain.com. You … Continued
Do you offer DNN installations

Do you offer DNN installations

XonHost offers to its customers Linux hosting only. Therefore, we do not provide installations of applications based on .NET architecture.
What antivirus software do you recommend?

What antivirus software do you recommend?

We recommend two antivirus programs which have been proven to detect and stop almost all viruses and exploits: Bitdefender Total Security The Bitdefender Total Security package includes antivirus scanner, two-way firewall, anti-phishing and anti-spam tools. It can also protect your … Continued