Website Assistance | XonHost Knowledge Base

What should I do considering search engine ranking if I need to change my primary domain name?

Changing the primary domain name for your website and preserving the search engine ranking can be a tricky task. First and foremost, you should keep both domain names up and running. The safest way to start is by parking the … Continued

Why is having a mobile version of your website important?

Nowadays browsing on mobile devices is a very common thing. Having that in mind, it is important to make sure that all of your visitors have a great experience, regardless of what type of device they’re using to access your … Continued

How to Reduce your Account CPU Seconds Usage

The CPU Seconds usage for your hosting account indicates how much CPU time is needed for running your website scripts. In other words, it is a metric for calculating the server load generated by your website. 1. Troubleshooting When logged … Continued

HTTP Error 404 – Not found

Below we will focus on the two most common reasons for a website to display a “404 Not Found” error message. The content you are trying to reach is actually not uploaded If a link on your website leads to … Continued

If I switch hosts, will it affect my search engine ranking?

Switching hosting companies can affect your search engine ranking in several ways. First is the location of the new server to which you will move your website. Some search engines like Google check the IP that the website uses as one of … Continued

Do I need to purchase a separate domain name for my mobile site?

Most modern Content Management Systems like WordPress use templates that have a built-in functionality to show a mobile version of the website to mobile users. This is done by checking the user agent used by the visitor. If it is … Continued

What to do when my website is down?

There are several things that should be taken into consideration: Is the website accessible from other locations? Is the website showing an error message? If yes – what kind of an error is this? Have you made recent changes/modifications that … Continued

HTTP Error 403 – Forbidden

The HTTP error 403 – Forbidden means that access to the file or folder you are trying to open has been denied, either on purpose or due to a misconfiguration. The Error Log in cPanel can help you in troubleshooting such problems. It is a list … Continued

How can I have my site linked by other websites over the web?

The best way to gain more links to your web site is creating unique and helpful content that lots of people will be interested in. This will urge visitors to post links to your web site and naturally generate more … Continued

How will people actually get to my mobile site?

There are multiple ways by which users can reach your site. Use a QR code to advertise your mobile site – this is automatically created for you and can be used on posters, flyers and in print media. Search engines … Continued