SSH | XonHost Knowledge Base

Can I have SSH root access to my Shared/Cloud/Dedicated server?

XonHost provides SSH access for all hosting plans. Root SSH access, however is offered only on our Dedicated servers (without the Geeky features and Performance Booster). To make SSH access as secure as possible, XonHost has made additional tweaks such as changing the default … Continued

Is SSH / Telnet access offered?

Both SSH and Telnet are supported on all of XonHost hosting servers. In case you need to access your hosting account via SSH please check this SSH Tutorial.

How do I activate SSH access for my account?

XonHost offers SSH access on all hosting solutions – Shared accounts, Cloud hosting and Dedicated servers. More information on how to use SSH on the different solutions can be found below: Shared hosting: How to log in to my XonHost shared account via SSH … Continued

“Connection timed out” error when connecting via SSH

There several possibilities that can lead to this error, most of which have to do with your SSH connection settings. The most common ones are: Connecting to a wrong/outdated IP/host. Connecting to the wrong SSH port Firewall blocking the connection … Continued

“Connection refused” error when connecting over SSH

While there can be a number of reasons behind this error, the most common one is connecting to the wrong SSH port. XonHost uses port 18765 instead of the standard SSH port, which is 22. Make sure you are connecting to port … Continued

How to log in to my XonHost shared account via SSH using PuTTY?

XonHost uses key-based SSH authentication instead of plain username & password. The SSH port on XonHost’s servers is also 18765 instead of the default port 22. In order to connect to your shared hosting account via SSH using PuTTY you will need … Continued

“Permission denied (publickey)” error when connection over SSH

To explain this error we will have to first explain that XonHost uses key-based authentication with SSH, replacing standard password authentication. Detailed information on SSH keys and key-based authentication is available in our article here. In short, you cannot merely use … Continued

How to export/import a MySQL database via SSH

When dealing with large databases over 50Mb it is recommended to manage them via SSH. XonHost customers can find more information on how to connect to and use SSH in our SSH Tutorial. In this article, we will cover exporting and … Continued

I have some files with 755 permissions. Is this a security threat?

Having files with 755 permissions is not a security threat on our servers because we set each public_html directory with 750 permissions and only your user can read them. Thus, regardless of your files’ permissions, other users cannot read / execute / … Continued

How to log in to my XonHost shared account via SSH in Mac OS?

XonHost uses key-based SSH authentication instead of plain username & password. The SSH port on XonHost’s servers is also 18765 instead of the default port 22. To connect via SSH, follow these steps: First you will need to generate an SSH key … Continued