Hosting | XonHost Knowledge Base

Let’s Encrypt renewal

Let’s Encrypt certificates are valid for 90 days. A XonHost-issued Let’s Encrypt SSL will be renewed automatically 30 days before its expiration. If you do not want to have your SSL renewed, you can cancel it from cPanel -> Let’s … Continued

Paths to some of the most important logs on your Dedicated server and how to use them

Browsing through the appropriate logs is key element of the troubleshooting process. If you are using a Dedicated hosting solution with root access at XonHost you can access all of the server logs via SSH. For example, if your website loads slow, you will have to … Continued

How to back up a database on my Dedicated server via SSH?

Once you have logged to your dedicated server as root via SSH, type the following command in order to create a backup of your database: mysqldump DATABASE_NAME > BACKUP.sql Change DATABASE_NAME with the actual name of the database you want to back up. This will create a … Continued

How to generate a CSR?

In order to have a CSR generated for your domain, you should login to your cPanel -> SSL/TLS Manager -> Certificate Signing Requests (CSR) -> click on Generate, view, or delete SSL certificate signing requests. In the loaded form, please submit the following information: 1 2 3 … Continued

How to Reduce your Account CPU Seconds Usage

The CPU Seconds usage for your hosting account indicates how much CPU time is needed for running your website scripts. In other words, it is a metric for calculating the server load generated by your website. 1. Troubleshooting When logged … Continued

HTTP Error 404 – Not found

Below we will focus on the two most common reasons for a website to display a “404 Not Found” error message. The content you are trying to reach is actually not uploaded If a link on your website leads to … Continued

How to Configure Google Mail With Your XonHost Domain

Gmail has a built-in functionality that allows you to check emails from external accounts using the POP3 email protocol. You can configure your email accounts hosted at XonHost in your Gmail interface by following the steps below: Incoming Mail Configuration Sign … Continued

How to configure my email client?

After creating your email account, you can find the required information to set it up in cPanel -> Email Accounts-> More -> Configure Email Client. The exact steps to follow when setting up an email account in some of the more popular email clients are available in XonHost’s Email … Continued

Can I manage my domain name if it is not registered by/transferred to SiteGround?

Unfortunately, it is not possible to manage your domain name through us if it is not registered by/transferred to xonHost Only the Registrar of a domain name has the rights to change its DNS servers or WHOIS information.

What should I do considering search engine ranking if I need to change my primary domain name?

Changing the primary domain name for your website and preserving the search engine ranking can be a tricky task. First and foremost, you should keep both domain names up and running. The safest way to start is by parking the … Continued