Hosting | XonHost Knowledge Base

Senders receive bounced-back messages saying my mailbox is full

This issue is caused by the fact that your mail account’s quota has been exceeded. To confirm this, log into cPanel and go to Email Accounts, where you can see the current size of your existing mail accounts or adjust their … Continued

How to send an HTML mail message using Horde webmail?

You can easily send email messages containing HTML code via the Horde webmail client. To do this, log in to your Horde webmail client and click the [New message] button. In the “Message Composition” window that opens you will see the … Continued

I receive returned emails, which I did not send

This problem is caused by spammers who are using a forged email address pretending to be yours. Most spammers will not use a real return address because they will get their account closed very quickly. That’s why they will often … Continued

How to delete the default XonHost page?

We configure all customer accounts with a default index page designed for the convenience of our customers. You may remove that page at any time you like. Furthermore, the page is removed automatically when you upload a personal index page … Continued

How to change the name servers of my domain?

As long as your domain is registered through XonHost there will be no problem to change its name servers. This can be done from your User Area -> My Accounts -> Manage (next to the domain name you want) -> Your Domain DNS. Modify the NS records … Continued

How do I activate SSH access for my account?

XonHost offers SSH access on all hosting solutions – Shared accounts, Cloud hosting and Dedicated servers. More information on how to use SSH on the different solutions can be found below: Shared hosting: How to log in to my XonHost shared account via SSH … Continued

Which FTP client to use?

XonHost recommends FileZilla for FTP client. It is freely available and Open Source. You can learn more about it, as well as download it, from their website here.

How to add your SSH key on a dedicated server?

Every XonHost customer who has a dedicated server with standard setup (no Geeky setup or Performance Booster) has root SSH access to the server. If you have a dedicated server with us and you wish to be able to connect via SSH to it, … Continued

We want to use another domain name of ours as primary one for our account. Do we need to transfer that domain from the current registrar to XonHost?

Transferring your domain name to our registrar is not a must thing to do, in order to use it with your XonHost hosting account. You can only point the domain name to the name servers of the server that hosts … Continued

How can I add SSL seal (SSL secure image) on my front page?

In most cases you need to add custom code to your website in order to display the SSL site seal for your SSL provider. For GlobalSign you can find the JavaScript code that you should implement in your pages – GlobalSign SSL … Continued