Hosting | XonHost Knowledge Base

What is Black Hat SEO and does it affect my website ranking?

Black Hat SEO is the use of various tricks in order to increase your website ranking in search results. Such tricks may include spamming other websites with links, putting enormous amount of key words in the keyword tags, using invisible … Continued

Do I need a valid email account to use sendmail?

Yes, if you want to use sendmail with your scripts and applications, you need to configure it to work with an existing email address. On XonHost servers your script will not send emails if you enter a non-existing email address.

How to limit access to website during development

If you would like to limit access to your website during its development, so that only you and your developer can access it, there are several ways to do that. Use a maintenance plugin There are plugins for web applications … Continued

What is greylisting?

Greylisting is a new popular feature for spam fighting, similar to whitelisting and blacklisting. Each time a mailbox receives an email from an unknown contact (IP), that mail is rejected with a “try again later” message. This means that all … Continued

What are my DNS name servers?

Name server is a server that handles queries regarding the location of a domain name’s various services such as website, emails and so on. It is also a part of the Domain Name System (DNS) which maintains a directory of domain names and … Continued

How to log in to my XonHost shared account via SSH in Mac OS?

XonHost uses key-based SSH authentication instead of plain username & password. The SSH port on XonHost’s servers is also 18765 instead of the default port 22. To connect via SSH, follow these steps: First you will need to generate an SSH key … Continued

My FTP is uploading/downloading really slow

FTP upload and download speed depends mainly on the client’s connection to the server. This may be affected by multiple network factors such as hop count and local connectivity. Also there are other factors which may affect the speed: The … Continued

“Connection refused” error when connecting over SSH

While there can be a number of reasons behind this error, the most common one is connecting to the wrong SSH port. XonHost uses port 18765 instead of the standard SSH port, which is 22. Make sure you are connecting to port … Continued

How can I transfer a domain name from one XonHost account to another?

In order to transfer a domain name from one XonHost account to another, you need to post a support ticket with your request. You can do so via your User Area -> Support -> Report Other Billing Issues. Note that the request must be posted … Continued

What is your IPS tag?

XonHost ‘s IPS tag is TUCOWS-CA. This tag is valid only when dealing with UK domains and especially when you initiate domain transfers.