Hosting | XonHost Knowledge Base

What is meant by ‘Connectivity issue with my host server’

Connectivity issue is a very common definition and may encompass many problems. However, in our case the most common definition is: unexpected network failure at one of our upstream network providers that affects the connectivity to your host server. We … Continued

Will my personal information be deleted from the WHOIS database if I do not renew my domain name?

f you let your domain name expire, your information will not be immediately erased from the WhoIs database. There is a period of about 90 days when you still have exclusive rights to renew the domain and for this period … Continued

How to set up a mail account on iPhone?

You will need the following settings to complete the email configuration on your iPhone: Name: the name of your email user (e.g. John Smith) Address: your email address (e.g. [email protected]) Password: the password for your email address. If you don’t know it … Continued

How to update the whois information for a .UK domain

The primary registrar for the .uk domains (including .co.uk, .org.uk, etc.) is Nominet. Their system contains the actual, up-to-date details for these domains. Before you can change the Whois for your .uk domain, you need to first check if the … Continued

Is there crawl-delay on SiteGround servers?

We do not apply any default crawl delay directive on our servers. You can decide what crawl-delay, if any, should be applied to your site(s) by editing your robots.txt file. Crawl-delay can be set by adding a line in this file with the following … Continued

How to prevent search engines from following links on your website?

If you want to block search engines from following a link on your website, you can add a rel=”nofollow” tag to your HTML code. This is useful if you want to have links on your page to external sources. You can use … Continued

Error: Invalid HELO

The message “invalid HELO command” means that the application you are using for sending mails does not comply with corresponding RFC standards. This happens rarely and the only solution is to use another application for sending mails.

How to change Googlebot’s crawl rate

To change the speed at which Googlebot crawls your website, you should first register at: https://www.google.com/webmasters/tools Once you create your account, select your website, click on the gear icon in the upper right section of the page and select Site Settings -> Crawl … Continued

How to establish SFTP connection with Transmit on MAC OS

In order to establish an SFTP connection with Transmit 5 on your MAC OS you should: Create a folder your computer called keys and then open Terminal from Applications -> Utilities -> Terminal. In Terminal navigate to folder where you want to create the key, for example: 1 cd Desktop/keys … Continued

What is a PTR record and how to add one?

While the main purpose of the Domain Name System is to point domains to IP addresses, a PTR record works in the opposite way – it associates an IP with a domain name. Because of its purpose, a PTR record … Continued