Hosting | XonHost Knowledge Base

How can I reinstall my script

If you wish to reinstall your script, first you have to remove your current installation in order to avoid any errors caused by the existing files in the installation directory. If you need any of the old data, it is … Continued

Server does not list files in FTP

In case files and directories are not listed in FTP please first make sure that your FTP client is configured to use passive mode. You can find out how to set the passive mode setting on for some popular FTP clients here. There might be … Continued

I have some files with 755 permissions. Is this a security threat?

Having files with 755 permissions is not a security threat on our servers because we set each public_html directory with 750 permissions and only your user can read them. Thus, regardless of your files’ permissions, other users cannot read / execute / … Continued

I receive the error ‘You have entered an invalid EPP code’ error when I try to transfer my domain to XonHost

you want to transfer your domain name to Xonhost, but you receive and error that the EPP code you are using is invalid, this means that you need to double check the EPP code with your current domain registrar. EPP … Continued

My website goes in a redirect loop after enabling Cloudflare

In case you use SSL with your website and you enabled Cloudflare, your website might go in a redirect loop. This is because of how SSL Support is configured with Cloudflare. By default it is set to ‘Flexible’. Flexible means that SSL requests … Continued

What are the differences between Let’s Encrypt and the other SSLs you offer?

In terms of secure encryption, they are equal. All are trusted by the major browsers. Also all display the green padlock in the address bar of your browser. Still there are the following differences: Let’s Encrypt doesn’t offer dynamic site … Continued

How to restart Apache on Dedicated server?

Dedicated Server with included root access is the only plan where you can manually restart any service you want. There are a few ways to restart the Apache service: WHM – In order to restart your Apache service from the WHM panel, navigate to … Continued

How to make changes to the global php.ini file on my Dedicated server?

You can edit the global php.ini file of your server as long as you have root access to your server. Firstly you need to check the path to the active php.ini file for the PHP service. To do this, simply create an info.php file … Continued

What is WildCard SSL?

WildCard SSL certificates allow you to secure unlimited number of first-level subdomains on a single domain name. For example the WildCard SSL for *.domain.tld would also protect: domain.tld www.domain.tld shop.domain.tld mysubdomain.domain.tld and many others. You can order this type of SSL certificate from … Continued

Why is the Backup option disabled in cPanel?

cPanel’s Full Backup function has been disabled for shared hosting accounts over 5 GB in size. There are several reasons for this: Backing up such large accounts requires a lot of system resources and endangers the overall performance of the shared … Continued