Hosting | XonHost Knowledge Base

DNS Records (NS, A, MX, CNAME, SPF) Explained

The most widely used DNS record types, and their purpose are as follows: A – specifies IP addresses corresponding to your domain and its subdomains; MX – specifies where the emails for your domain should be delivered; CNAME – specifies … Continued

Common FTP errors

The most common FTP errors are related to incorrect login details supplied or an issue with the hosting server or the internet service provider. In most cases you will see Could not connect to server, but exact errors will vary depending … Continued

What is FTP?

FTP means File Transfer Protocol and is one of the possible ways to upload files to your web hosting account. In order to learn how to use FTP on your account with XonHost you can check this tutorial.

All Domains You Can Transfer to XonHost

Here are all domain extensions that you can transfer to XonHost. Depending on the TLD and domain registrar policies, there are differences in the domain expiration term after the transfer: Current term + 1 year FREE – Your current domain … Continued

My domain’s status has been changed but it still cannot be transferred

A change in the domain name status requires 24 hours to propagate and take effect. Please try re-checking the status of your domain in 24 hours and if there is no change contact our Support Team via your User Area -> Support -> Domain Assistance.

How to Configure your Google Analytics profile to load your site via https

To reconfigure your Google Analytics profile to work via https, first login to Analytics with your Google account. Next, select the site/property you want to reconfigure and press the Admin button at the bottom of the left menu. Under the Property tab, select the Property … Continued

What does the transfer from Shared hosting to Cloud include?

If you order an upgrade from your Shared hosting account to a Cloud one, this will include: Posting a new ticket on your behalf in which we will perform the migration. A new Cloud server will be set up with … Continued

Can I use my Dedicated server for video streaming?

Yes, all of our Dedicated servers are fully capable of streaming live video and audio. In addition, if you have root access to your Dedicated server, you can install any additional software as you require.

How to suspend an account on my Dedicated server?

To suspend an account on your dedicated server, first you need to log in to WHM with your user and password. Once logged in, click on the Suspend/Unsuspend an Account link on the left menu. Then select the account you want to suspend either by … Continued

Can you install a third party SSL?

You can install a third party SSL certificates through your XonHost account’s cPanel. Make sure that you have the SSL certificate, CA bundle and the Private key, so you can complete the installation. In case you are missing some of … Continued