FTP | XonHost Knowledge Base

Server does not list files in FTP

In case files and directories are not listed in FTP please first make sure that your FTP client is configured to use passive mode. You can find out how to set the passive mode setting on for some popular FTP clients here. There might be … Continued

How to restrict the number of simultaneous connections to a server in FileZilla?

By default FileZilla is configured to transfer 5+ files at a time, which means that each time when you make a transfer, the application will initiate 5+ simultaneous connections to the server. If you are hosted on a shared server … Continued

Is Anonymous FTP access allowed?

Anonymous FTP is disabled by default for all XonHost hosting accounts. Thus anonymous FTP access and access without authentication are not possible. This functionality can only be enabled on Cloud and Dedicated hosting plans upon customer request, however it is highly advisable to not … Continued

How to establish a SFTP connection to your hosting account with FileZilla

In this knowledge base article are listed the steps which should be completed in order to establish a SFTP connection to your hosting account with the FileZilla FTP client: Open your cPanel -> SSH/Shell Access and generate new SSH key pair. After you … Continued

Where to upload my website files?

Your website files need to be uploaded inside the public_html, which is the document root folder for your primary domain name. Additional sites you are hosting on your account, such as addon domains or sub domains, have their own document root folder, which … Continued

Secure FTP Connection

In order to keep up with the latest security standards, XonHost provides a secure FTP solution over SSL on all shared servers. How to establish an FTP connection over SSL? If you need a secure FTP connection over SSL, you … Continued

What is the max file size I can upload through cPanel’s File Manager?

There is no limitation set for the maximum file size which you can upload with cPanel’s File Manager. However, it is not recommended to upload large files through it because the transfer may time out and corrupt the file. If this … Continued

How to check the log of my FTP client?

The FTP log can be very useful when you troubleshoot connectivity or other issues with your FTP account. It keeps track of each FTP command that you execute and the server response. Therefore, it is good to know where to … Continued

How is www related to public_html?

The directory www is a link (shortcut) to the public_html directory. Thus by accessing www you are accessing public_html in fact.

How to delete the default XonHost page?

We configure all customer accounts with a default index page designed for the convenience of our customers. You may remove that page at any time you like. Furthermore, the page is removed automatically when you upload a personal index page … Continued