FTP FAQ

Anonymous FTP is disabled by default for all XonHost hosting accounts. Thus anonymous FTP access and access without authentication are not possible. This functionality can only be enabled on Cloud and Dedicated hosting plans upon customer request, however it is highly advisable to not … Continued

Your website files need to be uploaded inside the public_html, which is the document root folder for your primary domain name. Additional sites you are hosting on your account, such as addon domains or sub domains, have their own document root folder, which … Continued

There is no limitation set for the maximum file size which you can upload with cPanel’s File Manager. However, it is not recommended to upload large files through it because the transfer may time out and corrupt the file. If this … Continued

The directory www is a link (shortcut) to the public_html directory. Thus by accessing www you are accessing public_html in fact.

Unfortunately FXP is not supported on our shared servers because of compatibility reasons. Please consider using FTP instead.

Unfortunately, it is not possible to change the FTP timeout on the shared server. By default it has been set for best performance and minimum transfer interruptions.

Yes, there is a limitation. You should not upload more than 10000 files in a single directory because you will not be able to list them. Please make sure that you have organized your files in accordance with the above … Continued

You can have unlimited number of FTP accounts with XonHost’s web hosting package. In order to add a new one you should log in cPanel and click on the FTP Accounts from the Files box. For more detailed information you can check our FTP tutorial and cPanel’s video tutorial.

XonHost recommends FileZilla for FTP client. It is freely available and Open Source. You can learn more about it, as well as download it, from their website here.

FTP means File Transfer Protocol and is one of the possible ways to upload files to your web hosting account. In order to learn how to use FTP on your account with XonHost you can check this tutorial.