Email | XonHost Knowledge Base

Senders see a “550 relay not permitted” error when they try to email me.

When someone sends you an email they might receive a bounced back message, that has the following error inside it: 1 550 relay not permitted! XonHost uses SpamExperts to filter incoming emails, and the error above means that your domain name is … Continued

How to find the email headers in a message

The email headers provide a detailed list about the message, such as sender, recipient, the email servers that it passed through, etc. Depending on your email application there are different ways to find the email headers. Below you can find the … Continued

How to remove/edit the ‘Sent from my iPhone’ signature from mails sent from iPhone

By default, when you send an email from your iPhone, a “Sent from my iPhone” signature will be added to your message. You can edit this following these easy steps: From your iPhone home screen go to the Settings menu. Tap on … Continued

Senders receive bounced-back messages saying my mailbox is full

This issue is caused by the fact that your mail account’s quota has been exceeded. To confirm this, log into cPanel and go to Email Accounts, where you can see the current size of your existing mail accounts or adjust their … Continued

How to send an HTML mail message using Horde webmail?

You can easily send email messages containing HTML code via the Horde webmail client. To do this, log in to your Horde webmail client and click the [New message] button. In the “Message Composition” window that opens you will see the … Continued

How to set up a mail account on iPhone?

You will need the following settings to complete the email configuration on your iPhone: Name: the name of your email user (e.g. John Smith) Address: your email address (e.g. [email protected]) Password: the password for your email address. If you don’t know it … Continued

An email has been delayed

Before a message is sent it will undergo several checks. The mail server will determine if the sender is authorized to send the message. The spam prevention software will determine if the message can be considered spam. The message will … Continued

What happens to the mail after a domain name change?

Once you change your primary domain name all your mailboxes will be converted to the new one. For example, if you have a mailbox [email protected] and you change your primary domain name to domian2.com, the mailbox will automatically become [email protected].