Email | XonHost Knowledge Base

How to set up a mail account on iPhone?

You will need the following settings to complete the email configuration on your iPhone: Name: the name of your email user (e.g. John Smith) Address: your email address (e.g. [email protected]) Password: the password for your email address. If you don’t know it … Continued

An email has been delayed

Before a message is sent it will undergo several checks. The mail server will determine if the sender is authorized to send the message. The spam prevention software will determine if the message can be considered spam. The message will … Continued

What happens to the mail after a domain name change?

Once you change your primary domain name all your mailboxes will be converted to the new one. For example, if you have a mailbox [email protected] and you change your primary domain name to domian2.com, the mailbox will automatically become [email protected].

Google SMTP Server – How to Send Emails for Free

Google’s Gmail SMTP server is a free SMTP service which anyone who has a Gmail account can use to send emails. You can use it with personal emails, or even with your website if you are sending emails for things such as contact forms, … Continued

I am getting “Rejected by the server because it does not allow relaying” error on my iPhone

The error is present when the Outgoing SMTP server email settings (hostname, username and password) aren’t properly configured on your device. If you are a XonHost customer you can find your email settings in cPanel, under -> Email Accounts -> More -> Configure Email Client. … Continued

Webmail / cPanel shows error: There is a problem with this website’s security certificate..

This warning shows because cPanel / Webmail is configured to work by the server’s shared / self-signed SSL. This is not a security problem and you can safely disregard it. Such a warning will not show if you use the … Continued

How to enable TLS 1.1 and 1.2 in Outlook on Windows 7

Version 1.0 of the TLS protocol is not secure. As such it needs to be disabled on servers which want to have a PCI compliance. Our GoGeek servers are PCI compliant by default, which is why we have disabled TLS … Continued

How to subscribe to an IMAP folder with Thunderbird?

IMAP allows you to create folders on the mail server. Spam folders are also kept on the server. If your IMAP folders are not showing up, follow these steps to subscribe to them with your Mozilla Thunderbird mail client: Step … Continued

Common email bounce back errors

Often, if an email delivery fails, the original email is returned to its sender with an error explaining what caused the issue. These returned emails are referred to as bounce-back emails. We prepared a list of common bounce back errors … Continued

Cannot receive email using your webmail interface

There are several common reasons for being unable to receive emails when using a webmail client. These reasons include, but are not limited to – temporary mail server problems, exceeded space quota of the email account, incorrect MX records of … Continued