Email Client Configuration

Version 1.0 of the TLS protocol is not secure. As such it needs to be disabled on servers which want to have a PCI compliance. Our GoGeek servers are PCI compliant by default, which is why we have disabled TLS … Continued

IMAP allows you to create folders on the mail server. Spam folders are also kept on the server. If your IMAP folders are not showing up, follow these steps to subscribe to them with your Mozilla Thunderbird mail client: Step … Continued

The Mail Autoconfig tool is located in the Mail section of your cPanel and will allow you to easily configure your email accounts in your mail clients. It is designed to work for the most commonly used email clients: Thunderbird Outlook … Continued

The default number of maximum allowed IMAP connections in Mozilla Thunderbird is set to 5. Depending on the specific IMAP configuration on the server hosting your account, this may result in the following error message: 1 Unable to connect to … Continued

The standard port used for SMTP connections is 25. XonHost also offers alternative SMTP ports – 2525, 587. For secure SMTP over SSL you can use port 465. Many Internet service providers however block port 25, that’s why we recommend using one of the alternative … Continued

Many mail servers, including XonHost’s, are set up with pop-before-smtp. This is a Perl script that allows email relay control based on successful POP / IMAP logins. In other words, you need to establish a valid POP or IMAP connection to … Continued

You may see a warning stating that the mail server you are connecting to attempts to identify itself with invalid information. This happens when connecting to your mail account over SSL. It is due to the SSL certificate used for … Continued

The retry timeout setting defines how often the MTA (Mail Transfer Agent) will try to deliver messages that cannot be delivered at the first attempt. XonHost’s servers use Exim for Mail Transfer Agent. If a mail cannot be delivered at the first … Continued

Gmail has a built-in functionality that allows you to check emails from external accounts using the POP3 email protocol. You can configure your email accounts hosted at XonHost in your Gmail interface by following the steps below: Incoming Mail Configuration Sign … Continued

After creating your email account, you can find the required information to set it up in cPanel -> Email Accounts-> More -> Configure Email Client. The exact steps to follow when setting up an email account in some of the more popular email clients are available in XonHost’s Email … Continued