Domain & DNS | XonHost Knowledge Base

How can I transfer a domain name from one XonHost account to another?

In order to transfer a domain name from one XonHost account to another, you need to post a support ticket with your request. You can do so via your User Area -> Support -> Report Other Billing Issues. Note that the request must be posted … Continued

What is your IPS tag?

XonHost ‘s IPS tag is TUCOWS-CA. This tag is valid only when dealing with UK domains and especially when you initiate domain transfers.

How to update the whois information for a .UK domain

The primary registrar for the .uk domains (including .co.uk, .org.uk, etc.) is Nominet. Their system contains the actual, up-to-date details for these domains. Before you can change the Whois for your .uk domain, you need to first check if the … Continued

How to add SRV record in cPanel

You can add SRV record from your cPanel by following the steps below: 1. Login to your XonHost User Area 2. Click on My Accounts section 3. Select the option Go to cPanel then Proceed 4. Click oAdvanced DNS Zone Editor in the section Domains 5. Go … Continued

I receive the error ‘You have entered an invalid EPP code’ error when I try to transfer my domain to XonHost

If you want to transfer your domain name to XonHost, but you receive and error that the EPP code you are using is invalid, this means that you need to double check the EPP code with your current domain registrar. … Continued

Domain name status codes explained

The status of a domain name can be seen in its whois information. To check the whois details of a domain name, you can use an online whois check tool such as whois.domaintools.com. In this article we will explain what the … Continued

What is DNS propagation and why does it take so long?

‘DNS propagation’ is a term used to describe the time frame after making any changes to your domain name. Such propagation will occur after any: Changes to your domain’s WHOIS information. WHOIS is a publicly available tool that searches the … Continued

I receive the error ‘You have entered an invalid EPP code’ error when I try to transfer my domain to XonHost

you want to transfer your domain name to Xonhost, but you receive and error that the EPP code you are using is invalid, this means that you need to double check the EPP code with your current domain registrar. EPP … Continued

I cannot see the whois info for my .ca domain

The latest CIRA policy is that any modification to the whois info for .ca domain names is visible only on the specific registrar WHOIS lookup. The WHOIS details change can not be performed more often that 60 days. Thus any contact details won’t be … Continued

What is a PTR record and how to add one?

While the main purpose of the Domain Name System is to point domains to IP addresses, a PTR record works in the opposite way – it associates an IP with a domain name. Because of its purpose, a PTR record … Continued