Domain & DNS | XonHost Knowledge Base

Will my personal information be deleted from the WHOIS database if I do not renew my domain name?

f you let your domain name expire, your information will not be immediately erased from the WhoIs database. There is a period of about 90 days when you still have exclusive rights to renew the domain and for this period … Continued

How to enable SPF for my domain

SPF stands for Sender Policy Framework. It is a TXT DNS record, which ensures mail servers will accept emails sent from your domain only if they are sent from a list of trusted servers you set up. This is important in fighting … Continued

How to restart your domain transfer if it has failed due to wrong EPP code?

XonHost customer’s don’t have the option to restart a domain name transfer. You will have to get in touch with your current domain registrar, request a new EPP code, and once you have it reach the XonHost team over chat, … Continued

I have already confirmed my domain name transfer. How long does it take to complete

A domain transfer may take up to 14 days to be completed. We cannot provide an exact time frame, because the procedure depends on the time it takes the owner to confirm the transfer and on the time your current … Continued

Can I renew my domain name with you only and let the hosting account expire?

If the domain name is free with your account and you only want to keep it and cancel the account, then you could do that from your User Area -> Billing tab -> Cancel Services. Then click Cancel next to the entry for your hosting account and … Continued

How to point my website to XonHost

There are two options to point your website to XonHost – you can use XonHost name servers with your domain, or you can just update the domain’s A record to point to your hosting account’s IP address. Both the IP … Continued

How can I transfer a domain name from one XonHost account to another?

In order to transfer a domain name from one XonHost account to another, you need to post a support ticket with your request. You can do so via your User Area -> Support -> Report Other Billing Issues. Note that the request must be posted … Continued

What is your IPS tag?

XonHost ‘s IPS tag is TUCOWS-CA. This tag is valid only when dealing with UK domains and especially when you initiate domain transfers.

How to update the whois information for a .UK domain

The primary registrar for the .uk domains (including .co.uk, .org.uk, etc.) is Nominet. Their system contains the actual, up-to-date details for these domains. Before you can change the Whois for your .uk domain, you need to first check if the … Continued

How to add SRV record in cPanel

You can add SRV record from your cPanel by following the steps below: 1. Login to your XonHost User Area 2. Click on My Accounts section 3. Select the option Go to cPanel then Proceed 4. Click oAdvanced DNS Zone Editor in the section Domains 5. Go … Continued