Hosting | XonHost Knowledge Base

What does Organic SEO mean and is it better for my web site?

Good Organic SEO placement in search engines (also referred to as Natural SEO) means that the website will naturally display well in search results. In other words, it does not need pay per click advertising and paid inclusions (such as … Continued

What is the limit on the maximum size a single email may have?

The limit on the size of a single email message on XonHost’s shared servers is set to 80MB. The limit on the size of a single email message when sending via webmail is set to 50MB. For all accounts hosted … Continued

Why is having a mobile version of your website important?

Nowadays browsing on mobile devices is a very common thing. Having that in mind, it is important to make sure that all of your visitors have a great experience, regardless of what type of device they’re using to access your … Continued

What does the blacklisting of my ISP has to do with XonHost?

When your local IP address has been blacklisted for sending unsolicited mail you might not be able to send mails. In such cases you would have received instructions on how to resolve this issue right in the bounced-back email. Please … Continued

How to enable SPF for my domain

SPF stands for Sender Policy Framework. It is a TXT DNS record, which ensures mail servers will accept emails sent from your domain only if they are sent from a list of trusted servers you set up. This is important in fighting … Continued

How to log in to my XonHost shared account via SSH in Linux?

XonHost uses key-based SSH authentication instead of plain username & password. The SSH port on XonHost’s servers is also 18765 instead of the default port 22. To connect to your XonHost shared hosting account via SSH in Linux, please follow these steps: … Continued

I am receiving Internal Server Error 500 after I uploaded my site files

If your FTP client uploads the files with permissions higher than 755 you will receive Internal Server Error 500. We do not allow higher than 755 permissions due to the fact that our Apache web server runs the PHP interpreter … Continued

“Permission denied (publickey)” error when connection over SSH

To explain this error we will have to first explain that XonHost uses key-based authentication with SSH, replacing standard password authentication. Detailed information on SSH keys and key-based authentication is available in our article here. In short, you cannot merely use … Continued

I receive the error ‘You have entered an invalid EPP code’ error when I try to transfer my domain to XonHost

If you want to transfer your domain name to XonHost, but you receive and error that the EPP code you are using is invalid, this means that you need to double check the EPP code with your current domain registrar. … Continued

Using Cloudflare shows Comodo SSL instead of the one I have on my server

If you enable Cloudflare for your domain name and set the SSL settings to Flexible, Full or Full (Strict) then the connection between the visitor and the Cloudflare servers will be encrypted. The encryption is done via a Comodo multidomain SSL which the Cloudflare service … Continued