How to use the Knowledge Base

How to use the Knowledge Base

Welcome to the XonHost Knowledge Base! This article provides information about how to get the most out of the Knowledge Base.   WHAT IS THE KNOWLEDGE BASE? The Knowledge Base (also sometimes referred to as the “KB”) is a collection … Continued
I have received a notification about updating my domain Whois information. What is this notification for?

I have received a notification about updating my domain Whois information. What is this notification for?

It may happen that you receive a notification with one of the following subjects: “WHOIS Data Confirmation for yourdomain.com” OR “Important Notice: Please Verify Contact Data for your Domain Name(s)” These are email reminders to keep your domain name information up to date. … Continued
How to rename my domain?

How to rename my domain?

Unfortunately, it is not possible to rename a domain. You can only change/replace it with another domain name. XonHost customers can do this following the instructions below: Order a new domain. This can be done from your User Area -> Add Services tab. Change … Continued
How do I redirect one domain to another domain name?

How do I redirect one domain to another domain name?

There are few ways to redirect one domain to another: Using Redirects in cPanel PHP or HTML redirects You can also redirect your domains by creating PHP or HTML index file in the document root folder of your domain. This article provides examples for … Continued
How can I find which is the current registrar of a domain name?

How can I find which is the current registrar of a domain name?

There are many third party whois online tools that can provide you with that information. For example you can use either one of the following: https://whois.icann.org/ https://who.is/ https://whois.domaintools.com/ The domain Registrar will be listed in the output of your search.
I changed my domain name. Do I need to change my account username?

I changed my domain name. Do I need to change my account username?

When you change your primary domain name it is not necessary to change your username as well. Furthermore cPanel’s function for changing usernames is not well supported and we don’t offer it at all.
Detailed WordPress requirements

Detailed WordPress requirements

The minimal WordPress server requirements are listed below: PHP 5.6.x or above – http://php.net MySQL 5.6 or above – http://mysql.org The mod_rewrite Apache module HTTPS support You can find more comprehensive information about this in the official WordPress documentation page.XonHost servers are fully optimized to meet … Continued
I am receiving 404 Not Found error since I have enabled my SEFs

I am receiving 404 Not Found error since I have enabled my SEFs

If this error occurs, you should make sure that your .htaccess file in your WordPress’s main directory has the following rules: 1 2 3 4 RewriteBase / RewriteCond %{REQUEST_FILENAME} !–f RewriteCond %{REQUEST_FILENAME} !–d RewriteRule . /index.php [L] If you do not have .htaccess file … Continued
502 error when you try to edit with Elementor

502 error when you try to edit with Elementor

If you get a 502 error when you try to edit a page with the Elementor page builder plugin for WordPress you should first change the loader method. Then you need to increase a particular Apache service limit. To do that, … Continued