Working With cPanel | XonHost Knowledge Base

When will Softaculous have the latest version of a script?

Softaculous updates regularly all of its applications. When you access the Softaculous auto installer you will see the home page. If there are any updates for your installed applications you will see a note on the top of the page. You … Continued

Why a subdomain is connected to the addon domain?

Each addon has a subdomain connected to it and this is a default cPanel feature. The subdomain is required for the addon to work properly and should not be removed.

How to forward one email address to several others?

To forward email messages from one email address to several other addresses, you should create email forwarders for each address. In cPanel you can create email forwarders from the Mail section > Forwarders. For example, if you wish [email protected] to redirect to both [email protected] and [email protected], you should … Continued

My website Stats are not updated

The users’ web statistics on XonHost servers are updated every night. This update may be delayed by high server load or software problems. If your statistics have not been updated for more than 24 hours you can manually update them … Continued

How to change the MySQL timezone

When you develop your website, you may have to compare a certain date/time with the current date/time on the server. The timezone on XonHost’s servers is CST, CEST or SGT, depending on the location you have chosen for your account … Continued

Can I create new databases in phpMyAdmin?

On XonHost’s servers you are not able to create a new database directly from phpMyAdmin. This can be done only through cPanel’s MySQL management tool. For more information check this tutorial. You can also watch cPanel’s video tutorial for additional information.

Where can I request a script installation from?

XonHost customers can use Softaculous in cPanel to install some of the most popular scripts/CMS applications such as WordPress, Joomla!, Drupal, Magento, etc. If you wish to have a script installed for you, or the script you would like to use is … Continued

How can I have another domain pointed to my primary one?

In this case you have to use cPanel’s feature called Parked domain. XonHost allows unlimited number of parked domains which you can point to your primary one. For more information please check our Parked domains tutorial here.

Mail/FTP users which cannot be created in cPanel

For security reasons, the creation of the following email/FTP users is not allowed in cPanel: shadow quota passwd

CPU resource usage graph explained

If you are a XonHost customer and you have been contacted regarding your account’s CPU resource usage, you would have received a graph showing how much CPU resources your account consumes. In this article we will explain how to read … Continued