Working With cPanel | XonHost Knowledge Base

How to use my account with more than one domain name

You can host multiple domains on your hosting account by configuring them as Addon Domains in cPanel. XonHost allows you to host unlimited Addon Domains with our hosting solutions, except on the StartUp shared hosting plan. Please note that if you wish to have … Continued

How to transfer email accounts and messages between cPanel servers?

You can transfer the email accounts and messages for a particular domain, from one cPanel server to another, by following the steps below. Let’s call the domain yourdomain.com for example. Make sure that you have yourdomain.com added as Parked or Addon in cPanel at the destination server. Transferring the email … Continued

How to enable the manual statistics update within Awstats

In order to enable the manual statistics update in Awstats, you should edit the following file: tmp/awstats/awstats.yourdomain.com.conf (substitute yourdomain.com with your domain) Look for the following line: AllowToUpdateStatsFromBrowser=0 and change it to: AllowToUpdateStatsFromBrowser=1 This option is enabled by default on hosting accounts on … Continued

How to use MySQL stored procedures and routines?

MySQL stored procedures and stored routines are supported after MySQL 5. All XonHost clients can use MySQL stored procedures and routines on their web hosting accounts. To use stored procedures, you should first create a database and add a database user to it. Make sure that … Continued

I have problems accessing my MySQL database remotely

If you have problems accessing your database at your web hosting account remotely please make sure that: You are using the correct MySQL hostname – it should be yourdomain.com or your server’s name; You are using the correct MySQL database / username … Continued

When will Softaculous have the latest version of a script?

Softaculous updates regularly all of its applications. When you access the Softaculous auto installer you will see the home page. If there are any updates for your installed applications you will see a note on the top of the page. You … Continued

Why a subdomain is connected to the addon domain?

Each addon has a subdomain connected to it and this is a default cPanel feature. The subdomain is required for the addon to work properly and should not be removed.

How to forward one email address to several others?

To forward email messages from one email address to several other addresses, you should create email forwarders for each address. In cPanel you can create email forwarders from the Mail section > Forwarders. For example, if you wish [email protected] to redirect to both [email protected] and [email protected], you should … Continued

My website Stats are not updated

The users’ web statistics on XonHost servers are updated every night. This update may be delayed by high server load or software problems. If your statistics have not been updated for more than 24 hours you can manually update them … Continued

How to change the MySQL timezone

When you develop your website, you may have to compare a certain date/time with the current date/time on the server. The timezone on XonHost’s servers is CST, CEST or SGT, depending on the location you have chosen for your account … Continued