cPanel | XonHost Knowledge Base

How to connect to cPanel through my mobile device?

You can connect securely to your cPanel from your mobile device using the official cPanel App (available for both Android and iOS devices). This mobile application allows you to connect to your cPanel hosting account and manage your files, emails, Addon/Parked domains, DNS records, FTP accounts, … Continued

How to forward one email address to several others?

To forward email messages from one email address to several other addresses, you should create email forwarders for each address. In cPanel you can create email forwarders from the Mail section > Forwarders. For example, if you wish [email protected] to redirect to both [email protected] and [email protected], you should … Continued

My website Stats are not updated

The users’ web statistics on XonHost servers are updated every night. This update may be delayed by high server load or software problems. If your statistics have not been updated for more than 24 hours you can manually update them … Continued

How to change the MySQL timezone

When you develop your website, you may have to compare a certain date/time with the current date/time on the server. The timezone on XonHost’s servers is CST, CEST or SGT, depending on the location you have chosen for your account … Continued

Can I create new databases in phpMyAdmin?

On XonHost’s servers you are not able to create a new database directly from phpMyAdmin. This can be done only through cPanel’s MySQL management tool. For more information check this tutorial. You can also watch cPanel’s video tutorial for additional information.

Where can I request a script installation from?

XonHost customers can use Softaculous in cPanel to install some of the most popular scripts/CMS applications such as WordPress, Joomla!, Drupal, Magento, etc. If you wish to have a script installed for you, or the script you would like to use is … Continued

Simple domain name masking

Domain name masking allows you to show one URL in the browser’s address bar, while another website’s content is actually loaded. For example, when somebody opens your website, you can have yourdomain.com shown in the browser’s address bar while the actual site … Continued

Using international (non-Latin) domain names in cPanel

If the domain name that you are trying to use in cPanel as a parked or an addon contains non-Latin characters (Arabic, Cyrillic, etc.) it needs to be translated to punycode using a tool similar to this Punycode converter. Example: the converter will translate prøve-domæne.com to xn--prve-domne-k6a3s.com. Afterwards xn--prve-domne-k6a3s.com can be … Continued

Mail/FTP users which cannot be created in cPanel

For security reasons, the creation of the following email/FTP users is not allowed in cPanel: shadow quota passwd

CPU resource usage graph explained

If you are a XonHost customer and you have been contacted regarding your account’s CPU resource usage, you would have received a graph showing how much CPU resources your account consumes. In this article we will explain how to read … Continued