cPanel | XonHost Knowledge Base

I am having problems with the Hotlink protection

The functionality of the “Hotlink Protection” can be corrupted by custom rewrite rules or redirections. Thus if you your Hotlink Protection does not work try the following steps: Rename the .htaccess file in your public_html directory to htaccess. This will … Continued

What is an “inode”?

An inode is a record in a disk table, which contains information about a file or folder such as its size, owner, device node, socket, pipe, etc., except data content and file name. The number of inodes on your account … Continued

How to import an .sql file into a Postgre database?

Log in to your cPanel and open the phpPgAdmin tool. Then click on the PostgreSQL link at the left tree menu and log in to the Postgre server using your cPanel login details. Next, select the database you want to import data into and … Continued

I’m getting a ‘MySQL server has gone away’ error in my application

There are two main reasons for this error message to show: 1) The MySQL query you are trying to execute takes too long and the MySQL server times out. The solution for this issue is to optimize your database for … Continued

How to uninstall an application in Softaculous?

In order to uninstall an application previously installed with Softaculous please follow these steps: Access your cPanel and follow the link to Softaculous from the “Autoinstallers” tab; From the top right menu choose the “All Installations” button which looks like … Continued

How can I create an additional site on my hosting account?

In this case what you need is called an addon domain slot. In order to have an entirely new, additional site on the same web hosting account, you should proceed as follows: Make sure that your hosting account allows the Addon domains functionality. At … Continued

How can I check if the scheduled cron jobs are properly executed?

XonHost monitors closely all operations on the servers and makes sure that all user cron jobs are being run on time. If you’d still like to check your cron jobs you should provide a valid email account when setting the Cron … Continued

Awstats Stats Explained

The Awstats tool provides very useful information about the visits on your website. In this article we will explain what information stands behind each part of the statistics you see in Awstats. Last Update: – Right to this label, you … Continued

What are MySQL triggers and how to use them?

The MySQL trigger is a database object that is associated with a table. It will be activated when a defined action is executed for the table. The trigger can be executed when you run one of the following MySQL statements … Continued

How to check the MySQL version on the server hosting my account?

There are several ways to check the version of the MySQL service on your account. The first one includes accessing your account over SSH. When you log in, you can use the following command: 1 mysql –uUSERNAME –p‘PASSWORD’ where USERNAME is your cPanel … Continued