cPanel | XonHost Knowledge Base

I get an error ‘ACCESS DENIED CREATE DATABASE db_name’ when I try to import a database

In order to solve this issue follow these steps: Open the MySQL backup with a text editor on your local computer. Delete the line saying “CREATE DATABASE yourdbname“. Usually this line is found at the very beginning of the file. … Continued

What are Softaculous software ratings?

Softaculous makes it possible for users to rate Software/an Application. So the ratings of an application you see are the votes given by individual users like you. It enables a new user to select the best software in a particular … Continued

Does XonHost support Domain Mapping?

Domain Mapping is practically called when you are pointing multiple domains to a single application, hosting account or directory. In most of the cases, domain mapping means to be able to open a single application using different domains. XonHost supports … Continued

I am trying to park domain.com, but it says this domain name is owned by another user

This error means that cPanel finds yourdomain.com in the server’s configuration files and cannot park it on your account. Please try removing the domain from your account’s Addon domains first. If you have another account with us make sure the domain is … Continued

How to transfer your emails to XonHost using IMAPSize on Windows

If your previous hosting provider is not using cPanel and transferring email accounts and messages between cPanel servers is not an applicable option for you, but you still wish to transfer your emails to XonHost, please follow these steps: Download and install IMAPSize … Continued

My website statistics are showing zero values

You may not see any visitors in your statistics for the following reasons: Your domain is not pointed to our server. In order to fix this please check the following article. Your statistics have not been updated. In order to fix … Continued

Can I use phpMyAdmin outside cPanel?

The phpMyAdmin tool available in cPanel is bundled with it and can be used only if you are already logged into cPanel. To use phpMyAdmin outside of cPanel, you can install it on a Addon domain, a Subdomain, or in … Continued

I have problems setting up the MySQL database for my application

If you have problems setting up the MySQL database for your application please make sure that: Your application is using the correct mysql hostname: localhost Your application is using the correct mysql database / username / password. Make sure you have … Continued

Does Softaculous offer demos of the applications?

Yes, Softaculous offers demos for almost all applications that you can install through it. A demo link is provided for an application so that you can actually see and use the software before installing it. The demo may either be available at … Continued

Domain Comparison: Parked vs Addon Domains

Parked domains are aliases for your account’s primary website. Using parked domains allows your main website to be reachable via multiple domain names. A parked domain can be redirected to a completely different website, but on its own, a parked domain … Continued