cPanel FAQ

You can connect securely to your cPanel from your mobile device using the official cPanel App (available for both Android and iOS devices). This mobile application allows you to connect to your cPanel hosting account and manage your files, emails, Addon/Parked domains, DNS records, FTP accounts, … Continued

If the domain name that you are trying to use in cPanel as a parked or an addon contains non-Latin characters (Arabic, Cyrillic, etc.) it needs to be translated to punycode using a tool similar to this Punycode converter. Example: the converter will translate prøve-domæne.com to xn--prve-domne-k6a3s.com. Afterwards xn--prve-domne-k6a3s.com can be … Continued

By default all XonHost accounts come with the English language pack. If you would like to change the language for your cPanel, navigate to the Advanced section and select Change Language. There you will be able to chose from all languages supported by … Continued

To change your cPanel password, follow the steps below: Log in your XonHost User Area. Go to My Accounts. Select the Information & Settings tab under the account you will be changing the password for. Click on Change Password.

No, it is not possible to change the cPanel package on your Shared hosting account. This feature is supported on our Cloud and Dedicated solutions where you have access to WHM and can manage your cPanel accounts.

You can create and manage cron jobs by logging in your cPanel and going to the Cron Jobs section. For more detailed instructions please check this link.

The functionality of the “Hotlink Protection” can be corrupted by custom rewrite rules or redirections. Thus if you your Hotlink Protection does not work try the following steps: Rename the .htaccess file in your public_html directory to htaccess. This will … Continued

XonHost monitors closely all operations on the servers and makes sure that all user cron jobs are being run on time. If you’d still like to check your cron jobs you should provide a valid email account when setting the Cron … Continued

You may receive security warnings when accessing your cPanel through: https://domain.com:2083 This might happen due to using port 2083 along with your domain name rather than a domain name of type *.sgcpanel.com. The sgcpanel.com domain name is the host used … Continued

You can access your cPanel from your User Area -> My Accounts tab -> Go to cPanel button. This will automatically log you in the cPanel of your account using an encrypted connection. If you need to access cPanel via the non secure port, you … Continued