How to restore a backup created by XonHost’s backup script

How to restore a backup created by XonHost’s backup script

General information on how to restore a backup is available in our backup tutorial. Restoring the backups made by our backup script is not much different. All you have to do is download the backup files from the backups folder to your local … Continued
How to restore files/folders using the Backup restore tool in cPanel?

How to restore files/folders using the Backup restore tool in cPanel?

Clients with the Daily Backup upgrade can restore files and folders from their daily backups via cPanel -> Backup restore tool. To restore a backup, access the tool and once the next page loads, you will be able to select a Backup Type … Continued
SSL Error – Certificate Not Trusted

SSL Error – Certificate Not Trusted

When you access a website through a secure HTTPS connection you might encounter a warning that the SSL certificate is not issued by a trusted authority. The exact warning message you will see depending on your browser is: Firefox – “Your … Continued
What is your SSL server type?

What is your SSL server type?

XonHost’s SSL server type is: Apache with ModSSL Use this information for third party SSL installation.
Can I change the domain on my SSL certificate?

Can I change the domain on my SSL certificate?

Changing the domain name for your SSL certificate is not possible. If you need an SSL for a different domain name, the only option is to have a brand new SSL installed. You can order a new WildCard or EV SSL … Continued
How to transfer the SSL from the previous host?

How to transfer the SSL from the previous host?

The SSL from your previous host can be transferred by ordering an SSL installation from your User Area -> Add Services -> External SSL installation. Alternatively you can install the SSL certificate via cPanel. More information can be found in this article: Can you install … Continued
How to resend the SSL approval email?

How to resend the SSL approval email?

If you need the approval email resent, please post a ticket to request it. You can post the ticket from your User Area -> Support -> Report Other Technical Issue. The approval email can be sent ONLY to [email protected]. Please make sure this email exists and that … Continued
How to generate a CSR?

How to generate a CSR?

In order to have a CSR generated for your domain, you should login to your cPanel -> SSL/TLS Manager -> Certificate Signing Requests (CSR) -> click on Generate, view, or delete SSL certificate signing requests. In the loaded form, please submit the following information: 1 2 3 … Continued
How long does it take for the SSL to be installed?

How long does it take for the SSL to be installed?

Let’s Encrypt SSL installations are immediate and the SSL is active for your domain as soon as the installation is completed. If you have ordered WildCard SSL certificate, the installation time is usually within a couple of hours. However, it may … Continued
Can you install a third party SSL?

Can you install a third party SSL?

You can install a third party SSL certificates through your XonHost account’s cPanel. Make sure that you have the SSL certificate, CA bundle and the Private key, so you can complete the installation. In case you are missing some of … Continued