Is Anonymous FTP access allowed?

Is Anonymous FTP access allowed?

Anonymous FTP is disabled by default for all XonHost hosting accounts. Thus anonymous FTP access and access without authentication are not possible. This functionality can only be enabled on Cloud and Dedicated hosting plans upon customer request, however it is highly advisable to not … Continued
Server does not list files in FTP

Server does not list files in FTP

In case files and directories are not listed in FTP please first make sure that your FTP client is configured to use passive mode. You can find out how to set the passive mode setting on for some popular FTP clients here. There might be … Continued
My FTP is uploading/downloading really slow

My FTP is uploading/downloading really slow

FTP upload and download speed depends mainly on the client’s connection to the server. This may be affected by multiple network factors such as hop count and local connectivity. Also there are other factors which may affect the speed: The … Continued
My FTP session was terminated (disconnected)

My FTP session was terminated (disconnected)

If your FTP client receives ‘Session Terminated’ error message this means: Your FTP connection has been inactive for more than 4 mins. The FTP connection to the server has been interrupted after a network issue. In such cases you will … Continued
Where can I check whether the FTP service is working or it is down?

Where can I check whether the FTP service is working or it is down?

XonHost customers can check the status of their hosting server by logging in their Customer Area and clicking on the Support tab. There you will find a section “Server Status Update” which will provide you with information about the status of your … Continued
FTP service terminates / disconnects the connection

FTP service terminates / disconnects the connection

Usually such issues indicate connectivity problems and we recommend the following: Try uploading / downloading your files later when there is less traffic; Stop all your other downloads / uploads; Contact your local Internet service provider for possible network problems.
Common FTP errors

Common FTP errors

The most common FTP errors are related to incorrect login details supplied or an issue with the hosting server or the internet service provider. In most cases you will see Could not connect to server, but exact errors will vary depending … Continued
How can I change my files and folders permissions by using an FTP client

How can I change my files and folders permissions by using an FTP client

Most FTP clients provide the option to change file / folder permissions, a.k.a. attributes. For example, setting a file or folder permission in FileZilla is very easy. Select a file, then right click on it. A menu will appear and you will need to … Continued
How to upload files in order to open them by HTTPS (with SSL)?

How to upload files in order to open them by HTTPS (with SSL)?

On XonHost’s servers all web files are stored in the public_html directory regardless of the way they are accessed. Thus, in order your files to open by HTTPS you should upload them to your public_html directory. You can find more information about our SSL … Continued