My FTP is uploading/downloading really slow

My FTP is uploading/downloading really slow

FTP upload and download speed depends mainly on the client’s connection to the server. This may be affected by multiple network factors such as hop count and local connectivity. Also there are other factors which may affect the speed: The … Continued
My FTP session was terminated (disconnected)

My FTP session was terminated (disconnected)

If your FTP client receives ‘Session Terminated’ error message this means: Your FTP connection has been inactive for more than 4 mins. The FTP connection to the server has been interrupted after a network issue. In such cases you will … Continued
Where can I check whether the FTP service is working or it is down?

Where can I check whether the FTP service is working or it is down?

XonHost customers can check the status of their hosting server by logging in their Customer Area and clicking on the Support tab. There you will find a section “Server Status Update” which will provide you with information about the status of your … Continued
FTP service terminates / disconnects the connection

FTP service terminates / disconnects the connection

Usually such issues indicate connectivity problems and we recommend the following: Try uploading / downloading your files later when there is less traffic; Stop all your other downloads / uploads; Contact your local Internet service provider for possible network problems.
Common FTP errors

Common FTP errors

The most common FTP errors are related to incorrect login details supplied or an issue with the hosting server or the internet service provider. In most cases you will see Could not connect to server, but exact errors will vary depending … Continued
How can I change my files and folders permissions by using an FTP client

How can I change my files and folders permissions by using an FTP client

Most FTP clients provide the option to change file / folder permissions, a.k.a. attributes. For example, setting a file or folder permission in FileZilla is very easy. Select a file, then right click on it. A menu will appear and you will need to … Continued
How to upload files in order to open them by HTTPS (with SSL)?

How to upload files in order to open them by HTTPS (with SSL)?

On XonHost’s servers all web files are stored in the public_html directory regardless of the way they are accessed. Thus, in order your files to open by HTTPS you should upload them to your public_html directory. You can find more information about our SSL … Continued
How to change the FTP password?

How to change the FTP password?

SiteGround customers can change the password of their main FTP user from their User Area, under: My Accounts -> Information & Settings -> Change Password Note: Your main FTP login details are the same as your cPanel username and password. You can change the passwords … Continued
How to change files and folders permissions with an FTP client?

How to change files and folders permissions with an FTP client?

All popular FTP clients have options for changing the permissions of files and folders. This option can be usually found in the pop-up menu after clicking with the right mouse button on files / folders. You should check the manual … Continued
How to delete the default XonHost page?

How to delete the default XonHost page?

We configure all customer accounts with a default index page designed for the convenience of our customers. You may remove that page at any time you like. Furthermore, the page is removed automatically when you upload a personal index page … Continued