An email has been delayed

An email has been delayed

Before a message is sent it will undergo several checks. The mail server will determine if the sender is authorized to send the message. The spam prevention software will determine if the message can be considered spam. The message will … Continued
Senders receive bounced-back messages saying my mailbox is full

Senders receive bounced-back messages saying my mailbox is full

This issue is caused by the fact that your mail account’s quota has been exceeded. To confirm this, log into cPanel and go to Email Accounts, where you can see the current size of your existing mail accounts or adjust their … Continued
How many simultaneous IMAP connections are allowed?

How many simultaneous IMAP connections are allowed?

XonHost allows up to 30 simultaneous connections from a single IP. This is the only limitation for IMAP connections and its aim is to prevent security / overload problems. If the number of the allowed connections is exceeded XonHost’s IDS … Continued
Cannot see IMAP folders

Cannot see IMAP folders

In order to resolve this issue first try to subscribe to them. Most email clients have an option similar to “Manage folder subscriptions” where you can subscribe to folders. After the subscription try restarting your mail client and your folders … Continued
My POP3/IMAP server is refusing my connection attempts

My POP3/IMAP server is refusing my connection attempts

The standard server ports used for POP3 and IMAP protocols are 110 and 143 respectively. For a secure connection over SSL/TLS the ports are 995 for POP3 and 993 for IMAP. In case your connection attempts are refused by the POP3 or IMAP server, the most probable cause … Continued
How to point my mail service to XonHost

How to point my mail service to XonHost

This article covers the necessary MX record setup in order to use XonHost’s mail service with your domain. XonHost shared and Cloud hosting account owners should use the following MX records with their domain: 1 2 3 4 Priority Destination 10 mx10.mailspamprotection.com … Continued
How to modify your MX records for Google Suite Mail?

How to modify your MX records for Google Suite Mail?

Once you sign up your domain for G Suite, you will have to change its MX records to start using their email services. If you are a XonHost customer this can be easily done via cPanel -> MX Entry. You will need to assign … Continued
How to change my MX record?

How to change my MX record?

You can change the MX records of domains that useXonHost’s name servers from cPanel -> Advanced MX Editor. More information on how to edit MX records in cPanel can be found in our MX Record tutorial. If you are not using XonHost’s name servers … Continued
What to do when my email doesn’t work?

What to do when my email doesn’t work?

Any email issue, whether email isn’t coming in or isn’t going out, can be resolved by performing some basic checks. There are many reasons why email may stop working (incorrect email settings, wrong email passwords, etc.), however the first step … Continued