Hasan Ali | XonHost Knowledge Base

How to send an HTML mail message using Horde webmail?

You can easily send email messages containing HTML code via the Horde webmail client. To do this, log in to your Horde webmail client and click the [New message] button. In the “Message Composition” window that opens you will see the … Continued

What happens to the mail after a domain name change?

Once you change your primary domain name all your mailboxes will be converted to the new one. For example, if you have a mailbox [email protected] and you change your primary domain name to domian2.com, the mailbox will automatically become [email protected].

Webmail / cPanel shows error: There is a problem with this website’s security certificate..

This warning shows because cPanel / Webmail is configured to work by the server’s shared / self-signed SSL. This is not a security problem and you can safely disregard it. Such a warning will not show if you use the … Continued

Cannot receive email using your webmail interface

There are several common reasons for being unable to receive emails when using a webmail client. These reasons include, but are not limited to – temporary mail server problems, exceeded space quota of the email account, incorrect MX records of … Continued

I receive returned emails, which I did not send

This problem is caused by spammers who are using a forged email address pretending to be yours. Most spammers will not use a real return address because they will get their account closed very quickly. That’s why they will often … Continued

Why are my emails treated as SPAM?

Most email service providers use complex anti-spam filters. These filters usually determine which email is SPAM based on their experience and practices. Some of the most common reason for emails to end up as SPAM are: The originating domain name … Continued

What is a DKIM record?

DKIM stands for DomainKeys Identified Email. Its purpose is to prevent email spoofing and spam. This digitally signed authentication method was created to prove the legitimacy of the email sender and the server from which the email originates. When DKIM is … Continued

Configure SPF, DKIM and DMARC records

In order to secure your e-mail service and make sure that you won’t have issues with e-mail spoofing, you need to set SPF, DKIM and DMARC records for your domain. SPF – You can enable SPF in cPanel -> Email Authentication -> Enable in the SPF … Continued

What is CAPTCHA?

CAPTCHA is an acronym for Completely Automated Public Turing test to tell Computers and Humans Apart. It is a type of visual confirmation used in websites to ensure the submission of an entry is not automatically done by a computer/bot. Basically, CAPTCHA is an image with a … Continued

What is greylisting?

Greylisting is a new popular feature for spam fighting, similar to whitelisting and blacklisting. Each time a mailbox receives an email from an unknown contact (IP), that mail is rejected with a “try again later” message. This means that all … Continued

Author Archives: Hasan Ali