How to change my MX record?

How to change my MX record?

You can change the MX records of domains that useXonHost’s name servers from cPanel -> Advanced MX Editor. More information on how to edit MX records in cPanel can be found in our MX Record tutorial. If you are not using XonHost’s name servers … Continued
What to do when my email doesn’t work?

What to do when my email doesn’t work?

Any email issue, whether email isn’t coming in or isn’t going out, can be resolved by performing some basic checks. There are many reasons why email may stop working (incorrect email settings, wrong email passwords, etc.), however the first step … Continued
Senders receive bounced-back messages saying my mailbox is full

Senders receive bounced-back messages saying my mailbox is full

This issue is caused by the fact that your mail account’s quota has been exceeded. To confirm this, log into cPanel and go to Email Accounts, where you can see the current size of your existing mail accounts or adjust their … Continued
An email has been delayed

An email has been delayed

Before a message is sent it will undergo several checks. The mail server will determine if the sender is authorized to send the message. The spam prevention software will determine if the message can be considered spam. The message will … Continued
Common email bounce back errors

Common email bounce back errors

Often, if an email delivery fails, the original email is returned to its sender with an error explaining what caused the issue. These returned emails are referred to as bounce-back emails. We prepared a list of common bounce back errors … Continued
Email sending problems

Email sending problems

The most common problem when sending emails is incorrect mail client configuration. You can easily confirm if the problem is with your email client’s settings by attempting to send your message via Webmail. Webmail clients are preconfigured to connect to the … Continued
Do I need a valid email account to use sendmail?

Do I need a valid email account to use sendmail?

Yes, if you want to use sendmail with your scripts and applications, you need to configure it to work with an existing email address. On XonHost servers your script will not send emails if you enter a non-existing email address.