How to post a support ticket?

How to post a support ticket?

XonHost’s User Area has a simple and intuitive design intended to help customers in diagnosing and solving their problems. When needed, a ticket can be posted following these steps: Log in to your User Area. Click on the Support tab. Here, you will be able to … Continued
POP3 and SMTP – What are The Differences

POP3 and SMTP – What are The Differences

Both POP3 and SMTP are protocols for handling your email over the Internet. The difference between them is that the SMTP protocol handles sending new emails, while POP3 takes care of receiving emails. For more information on that matter, take a look on our … Continued
What is POP3

What is POP3

POP3 stands for Post Office Protocol revision 3. It is used to fetch delivered email messages from your mail server. A distinctive POP3 feature is that it deletes the messages from the server after they are downloaded to your computer. … Continued
What is IMAP

What is IMAP

IMAP stands for Internet Message Access Protocol and is one of the two most popular protocols for receiving email messages from the Internet, the other one being POP3. The main benefit of the IMAP protocol is that you can access … Continued
How to disable IDLE processes generated by mail clients

How to disable IDLE processes generated by mail clients

The IDLE function (known as IMAP push) is used by almost every mail client. It allows the IMAP email users to receive any email changes without refreshing their mailbox. In some cases, however, the email client stalls and keeps opening … Continued
How to Configure Google Mail With Your XonHost Domain

How to Configure Google Mail With Your XonHost Domain

Gmail has a built-in functionality that allows you to check emails from external accounts using the POP3 email protocol. You can configure your email accounts hosted at XonHost in your Gmail interface by following the steps below: Incoming Mail Configuration … Continued
How to Configure Google Mail With Your XonHost Domain

How to Configure Google Mail With Your XonHost Domain

Gmail has a built-in functionality that allows you to check emails from external accounts using the POP3 email protocol. You can configure your email accounts hosted at XonHost in your Gmail interface by following the steps below: Incoming Mail Configuration Sign … Continued
I get a pop-up warning when using SSL/TLS in my email client.

I get a pop-up warning when using SSL/TLS in my email client.

You may see a warning stating that the mail server you are connecting to attempts to identify itself with invalid information. This happens when connecting to your mail account over SSL. It is due to the SSL certificate used for … Continued
SMTP Ports

SMTP Ports

The standard port used for SMTP connections is 25. XonHost also offers alternative SMTP ports – 2525, 587. For secure SMTP over SSL you can use port 465. Many Internet service providers however block port 25, that’s why we recommend using one of the alternative … Continued
Mail Client Auto Configuration

Mail Client Auto Configuration

The Mail Autoconfig tool is located in the Mail section of your cPanel and will allow you to easily configure your email accounts in your mail clients. It is designed to work for the most commonly used email clients: Thunderbird Outlook … Continued